Coronavirus: Our protective measures

Data Protection Statement

Use of this website is possible without providing personal data. (Data is categorized as personal when it can be attributed uniquely to a specific individual.)

Different regulations apply to the use of individual services on our website. Your person data (e.g. name, email) is processed by us solely in accordance with the current data protection regulations. The protection of your personal data is of special concern to us.

More details concerning the data that we process and use and how we do this can be found in the following sections:

Cookies

Our website uses so-called cookies. These are small text files that the browser stores on your device. They do not cause any harm.

We use cookies to make our website user-friendly. Some cookies remain stored on your device until you delete them. They enable us to recognize your browser the next time you visit us.

If you do not wish this to happen, you can set your browser so that it informs you about the placement of cookies, which you can allow on a case-by-case basis. If cookies are deactivated, the functionality of our website may be limited.

Access data/web server log files

Our website is hosted by the provider Internex GmbH, Alserbachstraße 30, 1090 Vienna, Austria. It collects data on website access each time that this occurs (i.e. web server log files). The access data captured are as follows: your IP address, the address of the web page accessed (URL) and the date and time of access.

Internex uses the protocol data solely for statistical assessments of the purpose of the operation, for security, and for optimization of the service offered. However, the provider reserves the right to review the protocol data subsequently if there are specific indications that give rise to a justified suspicion of unlawful use.

Google Analytics

Provided that you have given your consent, we use Google Analytics, a web analysis service offered by Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States (hereinafter "Google"), on this website.

Google Analytics uses so-called “cookies” – text files that are stored on your computer and that enable an analysis of your usage of the website. The information generated by the cookie about your use of this website (such as your IP address, device and browser, time, place and duration of your visit to the website, pages visited on the website) is generally transferred to a Google server in the United States and stored there.

However, since IP anonymization is active on our website, Google will first reduce your IP address within Member States of the European Union or in other states party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the United States and shortened there. Please note that personal data is subject to a lower level of protection in the United States than in Europe.

On our behalf, Google uses this information for the purposes of evaluating use of the website, in order to collate reports on web activities for the website operators, and to provide additional services connected with the use of the website and the Internet.

The IP address transmitted by your browser in the context of Google Analytics will not be merged with other Google data.

The data is retained by Google for 38 months and then automatically deleted.

Further information on terms of use and data protection can be found at:
https://www.google.com/analytics/terms/us.html

You can prevent the storage of cookies by correspondingly adjusting the settings on your browser software; however, we wish to point out that, in this case, you may not be able to use all functions of this website.

Moreover, you can prevent the collection of the data (including your IP address) generated by the cookie that documents your usage of the website from being transmitted to Google, as well as the processing of these data by Google, by downloading and installing the browser plug-in which is available by clicking on the following link:
https://tools.google.com/dlpage/gaoptout?hl=en
In this way you can also revoke your consent without stating a reason. However, this does not affect the legality of processing cookies up until that time.

Google Maps

On this website we use the Google Maps service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States (hereinafter "Google"), in order to make our location easy to locate.

When using Google Maps, Google collects, processes and uses data on the use of Google Maps.

By using this website you provide your consent to the capture, processing and use of the data collected by Google.

If you are not in agreement with this processing of your data, then the option exists to deactivate the Google Maps service and, in this manner, to prevent the transfer of data to Google. In order to do this, you must deactivate the JavaScript function on your browser. However, we wish to point out that, in this case, you may not be able to use the Google Maps service or you may only be able to use it in a restricted fashion.

The usage of Google Maps and the information obtained via Google Maps is undertaken in accordance with Google’s Usage Terms and Conditions
https://policies.google.com/terms?hl=en
as well as the Supplemental Business Terms and Conditions for Google Maps
https://www.google.com/intl/en/help/terms_maps.html.

YouTube

We use the video service of YouTube LLC, 901 Cherry Avenue, San Bruno, CA 94066, USA (hereinafter referred to as “YouTube”), represented by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter referred to as “Google”), for the integration of videos on this website.

On some of our web pages we use plugins provided by YouTube. When you access a page of our website that has such a plugin, it connects to the YouTube servers. In doing so, it tells the YouTube server which of our pages you are visiting.

If you are logged in to your YouTube or Google user account, YouTube associates this information with your personal user account. If you use the plugin, e.g. when you click on the start button of a video, this information is also associated with your user account.

You can prevent this association by logging out of your YouTube or Google user account and deleting the corresponding cookies of the companies before using our website.

Further information on terms of use and data protection can be found at:
https://www.google.de/intl/en/policies/privacy/

Online forms

We use the SSL encryption process via HTTPS in accordance with the latest technology in order to guarantee the security of your data following transmission via the internet.

If you contact us using an online form, you consent to the processing of the data that you have entered for the purposes of processing your case. Please do not enter any health-related data into a free text field, as online forms are not intended for the purpose of transmitting health-related data.

We will store your data for six months in the event that you have any follow-up questions. We do not pass on your data without your consent.

Making appointments online with doctors at the Doctors’ Center

We use plugins on this website so you can make appointments online with doctors at the Confraternität Doctors Center. The plugins are from Care01 – a software for physicians made by Peacequare GmbH & Co. KG, Sebastian-Kneipp-Gasse 9/35, 1020 Vienna, Austria (hereinafter “Peacequare”).

When you click on the link “Make an appointment online” on the page of one of the doctors at the Doctors’ Center, you will be connected to this doctor’s online calendar. The data entered by you in the course of making an appointment online will then be made available by Peacequare to the doctor in question.

The doctor in question has concluded appropriate contracts with Confraternität Private Hospital and Peacequare to process the data you enter online when making an appointment.

For further information, please refer to the Data Protection Statement for online appointment reservations (https://termine.meineakte.at/datenschutz), which you can also access via a link in the online calendar.

Online applications

If you apply to us using our online form (only available in German), you consent to the processing of the data that you have entered for the purposes of processing your application. Your data will be forwarded to the organization to which you are applying (Döbling Outpatient Center, Confraternität Private Hospital, Döbling Private Hospital, Graz Ragnitz Private Hospital, Wehrle-Diakonissen Private Hospital, Rehabilitation Clinic Malcherhof Baden, Gesundheitszentrum für Selbständige, PremiaFIT, PremiQaMed Holding).

If you apply to us by email, you consent to the processing of the data that you have entered for the purposes of processing your application.

We will store your data for four years for our records. We do not pass on your data without your consent.

Email

If you contact us by email, you consent to the processing of the data that you have entered for the purposes of processing your case. Please do not disclose any health-related data in your message or in an attachment, as email is not intended for the purpose of transmitting health-related data.

We will store your data for six months in the event that you have any follow-up questions. We do not pass on your data without your consent.

Your rights

In principle, you have rights to access, rectification, erasure, restriction of processing, data transferability, withdrawal and objection.

If we process data based on your consent (e.g. online form, email), you may withdraw this consent at any time – with effect for the future – by sending an email to datenschutz@premiqamed.at. Withdrawing your consent does not, however, affect the legality of the data processed up until this point.

Processing of personal data for the purposes of diagnosis and treatment is based on the statutory provisions in Article 9 paragraph 2 (h) GDPR. Please note therefore that, in the event of any requests regarding erasure, restriction, withdrawal or objection in relation to diagnosis and treatment, we are obliged to process the relevant data in part even without your consent based on the statutory provisions stated.

If you believe that the processing of your data violates data protection law or that your rights under the data protection law have otherwise been violated, you may lodge a complaint with the competent government supervisory authority. In Austria, this is the Austrian Data Protection Agency.

You can reach us via the following contact data

PremiQaMed Privatkliniken GmbH – Confraternität Private Hospital
Christine Sageder, MSc, MBA
Skodagasse 32
1080 Vienna
Austria
T: +43 1 401 14-5503
E: christine.sageder@confraternitaet.at

Our Data Protection Officer

PremiaFIT GmbH
Mag. (Univ. of Appl. Sciences) Ingo Mayr, MSc, BSc
Heiligenstädter Straße 46-48
1190 Vienna
Austria
T: +43 720 333 100 840
E: datenschutz@premiqamed.at

Skodagasse 32, 1080 Vienna Icon Standort